Created a Diversity & Inclusion Policy
A policy that addresses the following five key objectives:
✓ Establishes a comprehensive system for managing D&I issues throughout the company's value chain
✓ Systematizes the company's current D&I practices into a cohesive approach
✓ Sets strategic development goals for the company's D&I initiatives in the medium term
✓ Communicates the company's approach to D&I to external stakeholders
✓ Serves as the benchmark D&I policy for the industry in the country
Conducted community research
Identified leaders who further independently influence community development
Provided consulting on business and management processes
✓ Developed regulations for establishing a sustainable supply chain based on ISO 20400
✓ Informed and advised the marketing department staff on organizing more sustainable events
✓ Promoted sustainable development principles to conserve resources
✓ Enhanced the lifespan and energy efficiency of office electronics, and fostered environmentally and socially sustainable supply chains in a challenging industry by guiding IT staff
Developed Strategic Meeting With Top Management
We developed a strategic meeting with top management, involving external experts and active participation of company representatives as moderators
Organized and Supported A Grant Contest for Inclusive Sports
Identified leaders who further independently influence community development
Developed a Green Office Guide
Methodological recommendations were created to promote Green Office practices across the company, applicable to all office employees in all cities where the company operates
Developed Our Employee Parental Leave Program:
The program covers parenthood planning, preparation for maternity leave, maternity leave itself, transitioning back to work, and ongoing support for parents as their children grow.
Created a Corporate Volunteer Education Program
We created a corporate volunteer education program where participants could develop applications for volunteer project competitions aligned with the company's strategic priorities
Assisted in the Bay Study Scholarship Program
✓ Provided communication support: Established a database of press services and groups on specialized social networks, managed announcements and publications on social media
✓ Conducted research for the development of next year's project
Conducted research on the impact of volunteering on business
Developed a program enabling participants to prepare applications for volunteer project competitions aligned with the company's strategic priorities
Provided ESG Maturity Assessment
Assessed the maturity of corporate ESG practices and developed recommendations for enhancing ESG practices, considering the company's plans for an IPO and obtaining ratings
Developed Corporate Volunteering Program
✓ Created a corporate volunteering development program implemented in three pilot cities
✓ Currently developing pilot projects as part of the program
Implemented Environmental Practices
Implemented principles of circular economy across retail, marketing, purchasing, and other company departments.
Results:
✓ Established joint environmental standards for the group of companies
✓ Achieved a 12% reduction in waste
✓ Ensured statutory compliance in resources management
Implemented Employee Education Program
Launched a supplementary educational program for CSR managers within the assets of the holding trust.
Results:
✓ Enhanced competencies of 68 internal managers
✓ Successfully implemented 38 self-sufficient social and environmental projects across the assets
Created Responsible Brand Strategy
Transformed a grocery chain into a community hub through enhanced infrastructure, social activities, and purpose-driven campaigns.
Results:
✓ Increased NPS by 14% among elderly people and families with children
✓ Boosted customer traffic
✓ Identified leaders among employees
Provided SDGs Management Consulting
Implemented the diversity and inclusion agenda in the company's operations.
Results:
✓ Adjusted the website and application to be accessible for blind, deaf, and mute individuals
✓ Opened a new market by introducing a line of goods for disabled people, resulting in a 10% increase in new customers
Implemented Employee Education Program
Improved urban infrastructure in collaboration with local citizens.
Results:
✓ Created a new urban space for youth in the city
✓ Developed a community that unites small entrepreneurs and fosters dialogue between the local administration, citizens, and the company